Returns & Exchanges
At Quicksilver Scientific, we stand behind the quality of our advanced nutritional supplements and offer a 30-day return policy for products purchased directly from our website. If you are not completely satisfied with your order, we are committed to making it right through a streamlined refund or exchange process.
Initiate Your Request
Contact our Customer Experience team within 30 days of your delivery date to request a Return Merchandise Authorization (RMA) number.
Prepare Your Package
Securely pack the items in their original packaging and clearly write the provided RMA number on the outside of the shipping box.
Ship the Product
Send your return to our specialized warehouse facility using a trackable shipping method to ensure safe and documented delivery.
Receive Your Refund
Once our quality control team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing